SHIPPING

We aim to process and ship all orders within 24 hours of purchase. 

Packages are shipped via a courier service Australia wide, and therefore cannot be sent to a PO Box address. On the rare occasion if our courier provider does not service your area we will send via Australia Post.  

Please allow 2-7 days for delivery after receiving a shipping notification. 

Flat rate shipping of $10 Australia wide.

 


RETURNS

7pm Linen will happily refund within 7 days of receiving goods provided the item is unused, unwashed, unmarked and still in original packaging with tags attached. 

All return shipments are at the cost of the customer and must be sent by a trackable method to ensure safe and documented delivery. 7pm Linen is not responsible for missing returns without proof of delivery. 

7pm Linen reserve the right to deny refunds if the product returned does not meet the requirements outlined.

At this time, we are unable to process an exchange. If you would like to make an exchange the fastest way to do this is to purchase the new item and return the original item back to us for a refund.

 


INTERNATIONAL

Spreading the love of linen worldwide.

Here at 7pm Linen we love sending our linen all around the world but please keep in mind the different sizes of bedding when you are making your purchases. If you are unsure please get in touch via email with any questions regarding sizes and colours as we do not exchange or refund on international purchases.

New Zealand

Flat rate shipping of $20 per order.

Please allow 3-10 days for delivery after receiving a shipping notification

All additional taxes and duties are the responsibility of the customer.

 

REST OF THE WORLD

Flat rate shipping of $50 per order.

Please allow 5-15 days for delivery after receiving a shipping notification

All additional taxes and duties are the responsibility of the customer.